What happens if my car is damaged during transportation?
It is very rare for a vehicle to be damaged whilst being transported, but all of our transportation companies are fully insured should the worst happen.
We vet each company we use as a supplier, and ensure that insurance is up-to-date at all times. We also know if they are covered up to the amount of the value of your vehicle, so if your £80,000 Aston Martin is being moved, we will only send a company who has insurance to that level.
Each and every one of our suppliers is experienced and professional. If we ever have a bad report about any transporter in our network, we will investigate and stop using them immediately if we find they have behaved unprofessionally.
Because you deal with Shift A Car when booking your vehicle transportation, you deal with us should anything go wrong. We keep regular office times and can be contacted out of hours in an emergency. We're also fanatical about our reputation for first class service, so you can be assured that any claim of damage you might have will be dealt with swiftly by us.